1. Introduction

Welcome to REDEFINE ACIES PRIVATE LIMITED ('Company,' 'we,' 'our,' or 'us'). We are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Digital Learning solution ('Services') in compliance with the Information Technology Act, 2000, and the applicable rules under Indian law.

2. Information We Collect

• Personal Information: Name, email address, phone number, institution details, and payment information.

• Usage Data: IP address, browser type, device information, and log data.

• Content and Academic Data: User-generated content, assignments, and progress reports.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze trends.

3. How We Use Your Information

We use the collected data to:

• Provide and improve our Services.

• Personalize user experience.

• Process transactions and manage accounts.

• Ensure security and prevent fraud.

• Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share information with:

• Service Providers: Third-party vendors for payment processing, cloud storage, and analytics.

• Legal Authorities: When required by law or to protect rights and safety.

• Business Transfers: In case of a merger, acquisition, or business restructuring.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain user data as long as necessary for the purposes outlined in this policy or as required by applicable laws.

7. Your Rights and Choices

Under Indian law, users have the right to:

• Access, correct, or delete their personal data.

• Withdraw consent for data processing.

• Opt-out of marketing communications.

8. Children's Privacy

Our Services are intended for users above the age of 18. If you believe a child has provided personal information, please contact us for its removal.

9. Changes to This Privacy Policy

We may update this policy from time to time. Users will be notified of significant changes.

10. Contact Us

For any questions or concerns, please contact us at:

REDEFINE ACIES PRIVATE LIMITED
B-39, Supath II Complex, Opp. Vadaj Bus Terminal, Vadaj, Ahmedabad - 380013
support@acies.ind.in
+919106898933

Privacy Policy

Effective Date : 2nd December 2025